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-Ch4s3- t1_j9as4sz wrote

Reply to comment by ItilityMSP in What about the jobs ChatGPT could create? by Ok-Cartoonist5349

You could have automated most office work 10 years ago, and people have talked a lot about it but for some reason it’s never fully realized.

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Tetref t1_j9bm2ti wrote

There was not enough computing power at that time. This time it´s different.

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-Ch4s3- t1_j9bpb1r wrote

No, there was. Most things don’t need fancy AI tools to automate. A lot of jobs boil down to moving data from a file/website through excel and to email or PowerPoint. That’s usually easy to automate and almost never automated.

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clay12340 t1_j9dlupu wrote

Are you missing the entirety of the data space in IT?

The reason those jobs aren't replaced is because the people replacing them right now are generally more expensive, though produce a more valuable end product. So the most import tasks in this category are constantly automated. It is essentially what I do all day. Brenda's performance spreadsheets just aren't important enough to be on the chopping block yet.

All that said AI/automation has been improving the process of doing that for some time. I don't think it will be ChatGPT, but every major tool that is involved in the data space is currently marketing on their AI tools. Mostly it seems to be a bit of stretch to call it AI. They are definitely at the point where the work I was doing 5 years ago in this space is largely gone and replaced by tools that do the bulk of the repetitive work automatically. Now large chunks of it are essentially just identifying the failures of the tool and resolving them or handling the more intricate edge cases.

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-Ch4s3- t1_j9dndab wrote

What I mean is that the diffusion of responsibility in large organizations is a feature. Automation will concentrate responsibility and liability, so organizations will resist it until the benefits are overwhelming.

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