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RandyPhylum OP t1_j5oopic wrote

Reply to comment by Aegisx5 in Frontier vs. Comcast by RandyPhylum

I wouldn't be here right now if GoNetSpeed was available here. I know I'm going with fiber, that's not really my quam. I'm mainly concerned with Frontier outages that I hear about. But are those more frequent with their outdated DSL infrastructure? Is their fiber network more reliable?

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snackdrag t1_j5p9vph wrote

Frontier - when it works it works, when you have an issue, expect little to no helpful troubleshooting or resolution.

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smkmn13 t1_j5oq771 wrote

I had intermittent, very brief (<5 min) outages on a relatively frequent basis on fiber for a while (although they were almost always between 2 and 5am), but they did some sort of neighborhood-sized switch upgrade which totally solved the problem. Since then we've been pretty much consistently up.

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Adventurous-Aide664 t1_j5owlb5 wrote

My parents and sister both switched from Comcast to Frontier last year and have had nothing but positive feedback. They switched because Comcast was expensive, unreliable, and never actually reached the speeds quoted. My BIL sometimes works from home and has had no issues since the switch. My father used to have so many issues trying to stream video, he thought it was the service he used. Ever since they switched his streaming service runs like butter.

We just moved to Seymour and also got Frontier fiber per their recommendation. I work from home every day and decided to go with their 500 Mbps package to save a bit of money. It's only been about a week and a half but so far it has been really great and reliable. I am almost always sitting right at 500Mbps down and up, which is great and crazy fast.

Based on my own and my family's experience, I would recommend the switch.

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JBoOz t1_j5pwbs9 wrote

Just had Gonetspeed installed today, so far so good and the wifi coverage has been way better then my xfinity set up. Fingers crossed it continues

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Aegisx5 t1_j5p469f wrote

I have not heard any complaints about outages or connection problems on Frontier fiber.

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MatchlessVal t1_j5vy4o5 wrote

I'm new to CT, had AT&T fiber in previous state and Comcast fiber before that, and had Frontier installed here when I moved in last summer. It works exactly like any fiber internet, but costs less. I have had 0 issues with it.

Not to mention: Comcast charges you if your monthly usage is over 1TB; the other companies do not. Unlimited Fiber thru Frontier is cheaper than capped-at-1TB fiber from Comcast.

I'm also of the opinion that anything that can get you off Comcast is a huge win..

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