krispzz t1_j2bndp5 wrote on December 31, 2022 at 1:32 AM

I think a lot of it is that they tell you to call 911 if you see lines down, but the dispatch center isn't liasoning with the utility so that they know where the issues are. The town is usually who comes out and removes the trees across the road that took the lines down and if there is no communication between the town and the utility and no customers report exactly where the breaks are to the utility it makes things take longer and frustrates everybody.

frgttensoldier1 t1_j2dab6z wrote on December 31, 2022 at 11:44 AM

That's not how it works. If the tree down involves powerlines, no local or state road worker is going to touch it.

Towns and 911 dispatch have a special line to call eversource and report downed lines. The issue is eversource prioritizing profits, and not staffing enough crews on the road ahead of the storms, and prioritizing the more affluent sections of the state.