M&T Bill Pay Forgetfulness - check your October payments

Submitted by eej71 t3_ydhcra in Connecticut

I recently got hit with a fun mistake courtesy of the Peoples->M&T migration. While my September mortgage payment went through (scheduled for 09/06), it looks like my October payment was.. skipped? deleted? rescheduled? Not sure of the exact issue - but regardless it wasn't sent. I didn't see the issue until my mortgage company sent me a polite email. Of course, there's a nice little fee with this mistake. Thanks M&T!

At any rate, check your October auto-pays and make sure those went through too.

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Comments

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MutuallyAssuredBOOP t1_itsdkbv wrote

This is why I have all my autopay accounts set to pull from the provider side, not pushed from the bank side. Haven’t had an issue yet doing it that way.

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evilestcake t1_itueh4n wrote

Same thing happened to me this month!

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asspirate420 t1_itz7nn6 wrote

Replying to MutuallyAssuredBOOP (#228,521)

This, never EVER have it set to send from your bank. If the bank messes up (guaranteed they will at some point), your mortgage company isn’t going to give a single fuck.

If the company your paying messes up, that’s on them.

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eej71 OP t1_iuhjap7 wrote

Replying to Significant_Name_191 (#369,003)

Yep! And then it still went through... but now they are "crediting" it as though it will be canceled. I also had a splash screen on one of my login's stating that they knew my account had been impacted by some processing issue and implied they would cover fees. I wish I had saved the text, because I'd love to get the fee back for my late mortgage payment. Wasn't cheap!

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