I just changed to Frontier and cancelled Cox service. Frontier was new in the town, so now paying same as what I was paying Cox ($60/mo), but for gig speed. Then Cox calls me maybe 4 days later to try to give me a new deal. Seems like a dumb way to run business. It could work out really well if you don't need internet connection for a few days, probably get a better deal than just threatening to cancel. When I called to cancel, it was much easier than I thought. They didn't transfer me to try to save the business.