Submitted by mikemikemikeandike t3_11s4ip4 in Connecticut
bigsully1025 t1_jci2zzr wrote
I switched from Xfinity to Frontier when I moved up north. I grabbed the Gig Fiber plan, and honestly haven’t looked back. Service is great, and I’m paying a fraction of the cost I paid for Xfinity Triple-Play service (Their surcharges are straight highway robbery)
The only thing thats not great is their Support, they take forever to schedule an appointment. Some genius decided to run through a utility pole in my neighborhood, took the power and internet out…didn’t get Service to replace the modem until like 3 weeks later.
They refunded me for the outage, and argued that they don’t have “enough techs for support”, which honestly baffles me considering the demand for Fiber in CT
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