Sure. We had an issue with water leaking from internal pipes and damage it was causing over time. To be honest, I don't know the specifics of what was happening because my husband dealt with it. But it was eventually determined that the condo assoc was responsible for replacing them and repairs to a couple units, including ours.

We tried to stay in regular contact with them over how to proceed with everything, like scheduling the repairs when we would be home, etc. They made it so difficult. We would send multiple emails/multiple voicemails and get nothing but radio silence for weeks. We actually ended up having a very handy contractor friend look at it and we paid for the repairs out of pocket. The damage was getting worse over the time that we spent trying to reach them.

We actually had to go on the overall company's website and call a manager from a completely different area just to get a response. After that we received a check for half of our out of pocket expenses. We haven't bothered to hound them for the other half since then, even through it was promised, because it doesn't feel worth the effort.

Since then I do know that the manager of our neighborhood has been replaced, but I haven't kept up with anything. I'm too salty.

This was all a few years ago, so the grounds may be better cared for now. I honestly haven't paid attention because of difficult jobs/personal issues.