They've done my carpet before and as much as it pains me to do so, I'd recommend them. I honestly hate Lowe's - especially the one here (some of my worst customer services experiences in Columbia have been at that Lowes). I had Home Depot do it last time... and honestly, I liked the Lowe's contractors better. I thought they did a cleaner job on the install, and the Home Depot people had to come back because they didn't being enough carpet. I've had Home Depot's contractors do plenty of good work for me in the past though.

It's all pretty dependent on who it is that they are contracting with - but I've found that no matter what type of work I am having them do, both of them tend to hire very capable contractors who operate very professionally at a reasonable cost. Can you find better? Absolutely, but I find them to be an "easy button." I wouldn't necessarily hire them to do a big remodel or anything major project - I'd go find someone independent.

Both Lowes and Home Depot contract to different independent contractors from various companies in the area though... it's hard to review because one person is likely working with a different crew/company than another.