Viewing a single comment thread. View all comments

noslickname t1_j0now3d wrote

I just did a warranty claim with them (#24 Dutch oven) and I only had to provide photos. I wonder if it’s bc someone else is making them and they need to go back to the manufacturer.

11

crysardo OP t1_j0nqna4 wrote

That’s good to know! Maybe it is. And maybe they want to inspect this piece to see why it’s messed up and/or recycle. There seems to be a seam on the interior handle that’s coming apart and the hole is the worst part of it. The rest of the pot is perfect. I had another one of these that lasted 11 years. The handles chipped a few times before it finally chipped on the interior. I loved that pot and expected this one to hold up the same.

6

noslickname t1_j0nyfmy wrote

I think that makes sense - see if it’s a design flaw or a manufacturer defect. My stock pot is maybe a caphlon for target? It was a wedding gift - I’ve upgraded a lot of kitchen stuff over the years but it’s still as food as new. Who would have guessed?

1