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benefit_of_mrkite t1_j1xi4xw wrote

Reply to comment by Junior_Ad2955 in My experience with Bombas socks... by [deleted]

They make money because they severely overcharge for what the product is. And if 3%-5% of the customer base asks for a a replacement or another pair they’re still making money because of the huge markup.

I’ve got multiple pairs - they’re ok. They do have good customer service from all accounts.

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nozelt t1_j1zbip8 wrote

I mean that’s exactly how all companies should be run imho

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Arky624 t1_j1zj3ma wrote

Yeah! Overcharge for inferior products so there’s enough margin to send a second subpar product without hesitation when first product fails!

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BearJetpack t1_j20aobq wrote

You say it’s a high mark-up but what are your comparisons? I feel like Bombas tend to run slightly cheaper than Smartwool or DarnTough (not counting sale prices). Are there other socks you deal with that have the lifetime guarantee at a lower price point?

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benefit_of_mrkite t1_j20e1h7 wrote

Those are completely differ types of socks - Smartwool are merino wool socks. Bombas are mostly ankle cotton compression socks

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