Submitted by bella-wthhybl t3_yytphb in BuyItForLife
fazalmajid t1_iwxbw1j wrote
No, the quality was always terrible. I have furniture of theirs I bought around 2012—2014 and it's all more or less fallen apart in less than 5 years, so even worse quality than IKEA.
From my Yelp review:
> Don't be fooled by the glitzy showrooms and "made in America" promises of quality, this chain sells essentially disposable furniture. > > When we were expecting our first child 7 years ago, we moved from an apartment to a single-family home. We wanted to also upgrade from IKEA and equivalent to proper furniture. I bought some heirloom pieces from Thos. Moser (a dining table, two end-chairs, a coffee table, a rocking chair and two foot stools) but they are quite expensive, and we got many other pieces from Room and Board: a queen bed, nightstands, two dressers, six Thatcher dining chairs, Pisa leaning bookshelves, side tables and a coffee table with rounded angles). > > Unfortunately after 7 years the furniture turned out to be much less durable than I expected. The finish on the coffee table is worn and ugly, the bed required extensive work even though we only use a mattress, no boxsprings, and the spokes on the Thatcher chairs are coming unglued. > > A proper Windsor chair like the Thatcher should have "through-holed and wedged" construction that ensures the spokes don't move. The Moser chairs have that, of course, and in retrospect I deeply regret cheaping out. I could have bought 2 buy-it-for-life Moser chairs for the price of the 6 Thatcher chairs that are now essentially kindling. To add insult to injury, Room and Board refuses to stand by their product and are refusing to repair them. > > In the Bay Area, we've had good luck with Hoot Judkins furniture, which are better quality for the price (not all though, they have a wide range that goes from meh to Amish-grade).
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