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ZenoofElia t1_iwwt5aq wrote

Reply to comment by daHollerBoy in Insulated winter jacket with hood for down to single digit Fahrenheit temps. by [deleted]

LL Bean no longer guarantees for life, only for one year I believe.

Columbia's warranty/guarantee is for life and is thus far superior.

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daHollerBoy t1_iwwtuzv wrote

Good point. I've found the Bean stuff to be more livable day-to-day with better features. I've never disliked a Bean product but found Columbia coats to be irritating. Uninsulated pockets, scratchy velcro, crummy zipper flap. Limited data set so YMMV

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ZenoofElia t1_iwwusli wrote

At one time, not too many years ago, I swore by LL Bean and was a loyal customer. Their quality has since diminished and they dropped their lifetime guarantee.

I was not a Columbia fan until a few weeks ago from responding to a post here on this sub. I had an old Columbia raincoat that I had recently replaced with a used Patagonia because so many folks raved about their quality and warranty. Someone in a thread informed me about Columbia's warranty so I made a claim with my 10+ yo tattered raincoat that I paid $70 for in 2011.

Columbia credited me $235 that I used to buy 2 new coats, which arrived today. I'm now a big fan and proponent of their brand.

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