Submitted by HumanKumquat t3_ygux99 in BuyItForLife

I recently bought a set from them, based on recommendations found in this sub. Within a week more than half of the pieces had noticeable rusting. To their credit they were quick to respond and sent me replacements for all the defective pieces within a couple of days. I dropped off the package to ship them the defective pieces yesterday, and I noticed today, when I emptied the dishwasher, that two of the replacement pieces have developed rust. These are pieces I've had for less than a week and have used maybe three times. I know stainless steel can rust if used improperly, but running flatware in a dishwasher isn't that. I don't know where they source their steel, maybe they just got a bad batch. Who knows? Anyways, just a heads up for anyone considering them.

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kosnarf t1_iualrk4 wrote

I have multiple sets of Hampton Stainless steel flatware that I have used over 10years. No bending and no rust.

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ricardo9505 t1_iuanwm9 wrote

I got my dad and a few uncle's whom worked as dishwashers, cooks. I just pick up the phone and ask them. I take most reviews with a grain of salt. Like with cookware someone boasting how durable something is after only using 6 months is pointless.

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Junior_Ad2955 t1_iuao9l5 wrote

That is a very interesting development. We have 2 different sets from them, and have given probably 12 sets as gifts over the last 3 years and have never heard of any of it rusting

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Junior_Ad2955 t1_iuaohky wrote

Anyways, I hate to hear that because they are a great company and they will replace anything that has issues and they have created dozens of jobs in the US and saved a century old factory. Hopefully they get this issue sorted out

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Triumph790 t1_iuavjp6 wrote

Our Liberty set is 10 years old (they went by the name "Sherrill Manufacturing" at the time) and is in spectacular condition - heavy use and always cleaned in the dishwasher. Still shiny and no bending - you can scoop ice cream with the teaspoons without bending them. We have the 65-piece Lexington set. Sorry to hear you had a problem, and glad they stand behind the product.

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surelythiscantbeit t1_iub03jg wrote

I got a set of the american industrial about 2 years ago and haven't had any issues with probably hundreds of dishwasher cycles at this point (heavy wash, heated dry).

Hopefully they're able to root cause and fix the problem quickly, sorry you've had to deal with it!

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Arcade80sbillsfan t1_iubegu6 wrote

Funny we bought ours last year. Liked them so much bought a holiday set in beginning of the year.

Bought a set of peace ones for hippy stepmom in spring and those have been great too.

I'd contact them and say it seems to be something with their batch.

Also are you sure it's rust...if it's not orange but black instead that's the polish they use and it's not all off when you receive them (kind of pain to get off but obviously worth it)

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BaconFortress_ t1_iuby8wv wrote

Just curious, but did you get matte or polished stainless?

I bought a matte set a few years ago and had a similar experience with rust in the dishwasher. It would rub right off but was weird.

It seems they can pick up tiny amounts of non-stainless steel on the surface during manufacturing, but once you've washed a several times, they're fine and don't do it anymore.

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HumanKumquat OP t1_iuc5fg8 wrote

It's the polished Annapolis set. Another reason why I think it's a bad batch of steel is because one of the knifes had a small separation crack, almost like what slate or sandstone looks like. I've never seen steel do that before.

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dpak90 t1_iucbmaw wrote

Even china from china doesnt rust!

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punkass_book_jockey8 t1_iucj182 wrote

The kids sets I bought from them this year are just as spectacularly shiny as the baby spoons I bought 5 years ago and used daily. I hope it’s just whatever batch you got. The kids stuff is still solid.

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LovelyDadBod t1_iucqxrh wrote

As a general rule, don’t buy anything “stainless steel” from China that doesn’t come with a mill cert, this includes almost all consumer products.

China generally uses inferior quality control in mill’s and will lead to flash rust of stainless components. This is typically because of carbon contamination as they’ll stamp stainless components on the same equipment as carbon steel ones.

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gothfru t1_iudagqn wrote

Hmm. We bough a set 6 months ago and no signs of rust. Maybe a bad batch?

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random-engineer t1_iudeejp wrote

Is it a satin finish? We had problems with another brand where the satin section would touch other silverware in the dishwasher. It would cause staining, but not rust (that I remember). I assumed it was some sort of galvanic reaction, but never got too deep into it, we just quit using that silverware, and handwash when we do.

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surelythiscantbeit t1_iudnl10 wrote

From the comments it seems like OP is the only one who’s had issues and everyone else seems happy with theirs. I’ve used ikea flatware as well and it definitely gets the job done at a much lower price, so probably a better value. I’m really happy with my liberty set tho and would 100% buy again, it somehow just feels more substantial and higher quality than my previous set

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yestertempest t1_iudo5gg wrote

I've tried so many brands over the years, including Knork and Liberty. They all rusted just like you said. There is something going on with cheap-to-middle tier flatware manufacturers, they either lie about the quality of steel they're using or they're otherwise cutting costs in some other way that affects quality. As soon as I moved up in class so to speak and tried more expensive brands, the quality of steel became immensely better. I suggest looking at Yamazaki (Japan) or Ricci (European brand...they're made in China or Vietnam, but still amazing quality in my experience). Ironically, even the 18/8 Yamazaki flatware does not rust like the cheaper stuff does. Ricci is 18/10 and has never given me any problems whatsoever. It's gorgeous stuff and well worth it.

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vacuous_comment t1_iuf1sjw wrote

I would not want replacements from a company whose stainless steel rusts that quickly.

We got hotel grade stuff from WMF, bought it in Germany. Really nice stuff and lasts.

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Hessarian99 t1_iuiduxq wrote

Possibly a manufacturing error

Let them take care of you but if it happens again I'd suggest going to a different brand

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FlattenInnerTube t1_iujnj8g wrote

Then they need to have some stern discussions with their mill supplier. There was a rash of "316” stainless in the US food/bev process equipment industry about 10 years ago that had significant corrosion issues. Tubing, valves, heat exchangers. The ”316” that was coming from overseas was, in fact, 304 or even lower grades. Hard lessons were learned about testing materials and mill certs.

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