Submitted by kingofallnorway t3_yf4fgm in BuyItForLife
slapwerks t1_iu44mwq wrote
Reply to comment by 2amIMAwake in Seeking recommendations on solid men's winter jackets by kingofallnorway
I’ll add that I have a Patagonia store near me so I took it in directly. They offered to send it off to the manufacturer to replace the whole panel, or take it to a local tailor to fix the rip. I opted for the tailor.
When I got it back, I couldn’t tell it had ever been ripped and they had replaced the zipper pull which I hadn’t even asked them to do.
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