I was skeptical too but honestly it was the best decision. I went with medium! It’s still a little firm for me because I am a side sleeper so I would recommend the soft-medium if you are as well. I’ve had it for a year so far and still love it. Also get a good mattress protector. The cotton cover is really nice but I wouldn’t want it to get messed up in case I spill anything on the bed.

Also I left it for 24 hours to expand after I took it out of the vacuum seal bag. So would recommend to do that as well.