Submitted by Bravovictor02 t3_xurbfp in BuyItForLife
Houndstooth_Witch t1_iqz6snt wrote
Reply to comment by horrorslice in Jansport shoulder strap Defective by Bravovictor02
While they say that only original workmanship is covered, I’ve found them to be super generous in repairing/replacing damage caused by normal wear and tear or accidents
OneBag2825 t1_ir7u4oe wrote
Yes, this exactly. I have an 18" leather and cordura fanny pack with front zipped pocket that I used as a shoulder bag for about 12 kilos of tools. Jansport repaired it 4 times over 25 years for broken zippers and general tears on the shoulder strap and pack. I sent it in, told them how I was using it, and every time got it back with a nice note. Finally my shoulders needed a break, so it's retired. Favoritest pack after my 1972 Frostline frame alpine pack. That full size backpack is still the Bomb!
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